![]() If you’re using Fire TV or Google TV, you can also try clearing the app cache on those. If you have an iPhone, follow our guide to reduce system storage for instructions on how to clear app cache and data.Ĭlear Netflix Cache on Other Streaming Devices ![]() Finally, tap Memory to see what apps are using your memory, and tap Clean now to close them all. Next, tap Storage to see and close which file types use the most space. The easiest way to do this on an Android phone is by tapping Battery and device care in Settings. To fix this, close all unnecessary apps and delete unnecessary files or apps from the device. This can happen if the device has too many apps running in the background or if the device’s storage is almost full. One of the most common causes of Netflix crashing on your device is a lack of memory. As a last resort, you may need to restart your Wi-Fi router or modem. Use our complete guide on troubleshooting a bad internet connection to resolve this. If nothing else works, you may have a bad internet connection. The easiest way to check this is to open a web browser (or other internet application) on the device and try accessing a site or service other than Netflix. Streaming video requires a stable and fast internet connection, so you should connect your device to a strong Wi-Fi or a wired network. Before diving into more complicated troubleshooting, ensure that the device you’re using to watch Netflix has a good internet connection.
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